Privacy Policy
Effective date: March 5, 2026
1. What We Collect
When you use Eventhor, we may collect the following data:
- Video files you upload for analysis
- Instagram data (if you connect your account): public profile information, media (posts, reels, stories), and insights/analytics provided by the Instagram Graph API
- Usage data: pages visited, features used, and anonymized analytics
2. How We Use Your Data
- Analyze your uploaded videos using AI to generate performance scores and actionable insights
- Display your Instagram media and insights within the Eventhor dashboard
- Improve our analysis models and service quality
3. Third-Party Services
We use the following third-party services to process your data:
- Twelve Labs — AI video understanding platform used to index and analyze video content
- Google Cloud Platform — cloud infrastructure for storage (Google Cloud Storage) and compute (Cloud Run)
- Meta / Instagram — Instagram Graph API for retrieving your connected account data
- Vercel — frontend hosting
Each service operates under its own privacy policy. We only share the minimum data required for each service to function.
4. Data Retention
- Uploaded videos are stored temporarily in Google Cloud Storage for processing and deleted after analysis is complete
- Analysis results are stored in our database so you can revisit them
- Video indexes on Twelve Labs are subject to their retention policy (free tier: 90-day auto-delete)
- Instagram data is fetched on-demand and not permanently stored on our servers
5. Data Sharing
We do not sell, rent, or trade your personal data. We only share data with the third-party services listed above as necessary to provide the Eventhor service.
6. Your Rights
You may:
- Request deletion of your data at any time
- Disconnect your Instagram account, which revokes our access to your Instagram data
- Request a copy of the data we hold about you
7. Data Deletion
To request deletion of your data, contact us at the email below. If you connected your Instagram account, you can also revoke access from your Instagram settings.
8. Contact
For privacy-related questions or data requests:
Email: dev@tewtor.ai